Enterprise Resource Planning (ERP)
- At the heart of all ERP systems is a database, when a user enters or updates information in one module, it is immediately and automatically updated throughout the entire system
- ERP systems automate business processes
Integrating SCM, CRM, and ERP
- SCM, CRM, and ERP are the backbone of e-business
- Integration of these applications is the key to success for many companies
- Integration allows the unlocking of information to make it available to any user, anywhere, anytime
- SCM and CRM market overviews
Integration Tools
- Many companies purchase modules from an ERP vendor, an SCM vendor, and a CRM vendor and must integrate the different modules together
- Middleware – several different types of software which sit in the middle of and provide connectivity between two or more software applications
- Enterprise application integration (EAI) middleware – packages together commonly used functionality which reduced the time necessary to develop solutions that integrate applications from multiple vendors
- Data points where SCM, CRM, and ERP integrate
Enterprise Resource Planning (ERP)
- ERP systems must integrate various organization processes and be:
- Flexible
- Modular and open
- Comprehensive
- Beyond the company
- Flexible – must be able to quickly respond to the changing needs of the organization
- Modular and open – must have an open system architecture, meaning that any module can be interface, with or detached whenever required without affecting the other modules.
- Comprehensive – must be able to support a variety of organizational functions for a wide range of businesses
- Beyond the company – must support external partnerships and collaboration efforts
No comments:
Post a Comment